Return Policy

At creamat.com, your satisfaction is our guarantee.

Naturally, creamat.com does not accept to return or exchange products due to hygienic reasons although there are two cases that Items are eligible for return or exchange :

• Products that are damaged or faulty.

• Orders that arrive incomplete.

All returns must be returned in their original packaging, not opened and in the condition which they were received. You should also notify us within 5 days from the date of delivery.

RETURN SERVICE

While returning you will pay the return service rate that is 0.500 KWD plus the delivery rate.

To return items to creamat.com, please contact us on our phone number or by sending us an email and request for a return date and confirm on the pickup location.